Upon completion of this activity, learners will be able to:
Explain to ECHO internal and external stakeholders the many roles of the DCOC Quality Management team.
Educate the audience on how each performed activity is in support of the goals and objectives of the ECHO ISPCTN.
Speaker(s): Dylan Drum, MA, CRQM
Speaker(s) Bio
Dylan serves as the Associate Director of Quality for the DCOC. His responsibilities include organizing and overseeing the development and implementation of the DCOC Quality Management System (QMS), including the standardization and oversight of clinical operations, informatics, and biostatistics processes. Dylan manages the day-to-day operations of all aspects of the QMS. He also supervises and facilitates risk management activities and serves as a quality expert for the ISPCTN and the DCOC. Among other duties, he is tasked to promote continuous improvement initiatives that align with the ISPCTN and the DCOC’s objectives.
Dylan holds a BS in Psychology and Accounting from Lyon College and an MA in Industrial/Organizational Psychology from The Chicago School of Professional Psychology. He worked as an Organizational Development Consultant in Chicago specializing in quality process improvement. He returned to Arkansas as CEO of NEA Stealth Outdoors where he developed their QMS which is still used to date. Since leaving that role he has worked in various positions within the clinical research field at UAMS, before joining the DCOC in 2021.
