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Root Cause Analysis: A Pillar of Quality Management

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CE Credits Available for this Activity: 1

Release and Expiration Dates
11/7/2023 – 11/7/2026

Knowledge Gap: The purpose of this activity is to educate healthcare providers with the most up-to-date information on root cause analysis in quality management.

Target Audience: The target audience includes all healthcare professionals such as physicians, nurses, pharmacists, and allied health professionals who would like to learn about conducting a root cause analysis.

Program Overview: The purpose of this activity is to educate medical professionals on root cause analysis in quality management.

Objectives
Define Root Cause and Root Cause Analysis.
Overview of the history of Root Cause Analysis.
Explain how Root Cause Analysis is vital in Quality Management
Review common approaches to Root Cause Analysis.
Give examples of conducting a Root Cause Analysis with different approaches and contexts.

References
American Society for Quality
Agency for Healthcare and Quality

Financial Disclosure Statement
The following planners, speakers, moderators, peer reviewers, and/or panelists of this CE activity have financial relationships with ineligible companies to disclose:
Jessica Snowden, MD – Consultant: Pfizer

All financial relationships have been mitigated.

No other planners, speakers, and/or peer reviewers of this CME activity have relevant financial relation­ships with ineligible companies to disclose.

The compliance reviewer, Courtney Bryant, Sara Hale, or Brandie Jones, has no relevant financial relationships with ineligible companies to disclose.

Planners: Jessica Snowden, MD; Jeannette Lee, PhD; Lora Lawrence, RN; Catrice Banks-Johnson, MPA; DeAnn Hubberd, MA

Speaker(s): Dylan Drum, MA, CRQM

Speaker(s) Bio: Dylan serves as the Associate Director of Quality for the Data Coordinating and Operations Center. His responsibilities include organizing and overseeing the development and implementation of the DCOC Quality Management System (QMS), which includes the standardization and oversight of clinical operations, informatics, and biostatistics processes. Dylan received a BS in Psychology and Accounting from Lyon College and a MA in Industrial/Organizational Psychology from The Chicago School of Professional Psychology. He worked as an Organizational Development Consultant in Chicago specializing in the field of quality process improvement.

Instructions to Obtain Credit
(1) Launch the activity
(2) View the module
(3) Take 1 post-test at the end
(4) Complete Evaluation and Print certificate

Joint Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by the University of Arkansas for Medical Sciences. University of Arkansas for Medical Sciences is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Designation Statements
AMA Credit Designation Statement
The University of Arkansas for Medical Sciences designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credits TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ACPE Credit Designation Statement
These knowledge-based activities will provide pharmacists with up to 1 contact hour or 1 CEU. CE credit information, based on participation and completion of the program evaluation, will be provided to NABP within 60 days after the activity completion.
ANCC Credit Designation Statement
The University of Arkansas for Medical Sciences designates this enduring material activity for a maximum of 1 ANCC contact hours. Nursing contact hours will be awarded for successful completion of program components based upon documented attendance and completion of evaluation materials.
AAPA Credit Designation Statement
The University of Arkansas for Medical Sciences has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Disclosure Policy Statement
It is the policy of the University of Arkansas for Medical Sciences (UAMS), Office of Continuing Education (OCE) to ensure balance, independence, objectivity, and scientific rigor in all directly or jointly provided educational activities. All individuals who are in a position to control the content of the educational activity (course/activity directors, planning committee members, staff, teachers, or authors of CE) must disclose all relevant financial relationships they have with any commercial interest(s) as well as the nature of the relationship. The ACCME describes relevant financial relationships as those in any amount occurring within the past 24 months that create a conflict of interest. Individuals who refuse to disclose will be disqualified from participation in the development, management, presentation, or evaluation of the CE activity.

UAMS Office of Continuing Education (OCE) Contact Information
Email: cmeconf@uams.edu
Phone: 501-661-7962

DCOC Contact Information
Catrice Banks-Johnson
Email: crbanksjohnson@uams.edu

DeAnn Hubberd
Email: DEHubberd@uams.edu

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